Maria Paula
Duque
Chief Customer Experience at Avianca Holding
"Defining a new corporate language based on women differential leadership skills"
"Defining a new corporate language based on women differential leadership skills"
June 11th - 2:50 PM EDT/New York (See in local time)
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05//2026 2:50 PM
05//2026 03:10 PM
America/New_York
#WTGC2026
"Defining a new corporate language based on women differential leadership skills"
#WTGC2026
"Defining a new corporate language based on women differential leadership skills"
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"Defining a new corporate language based on women differential leadership skills"
"Defining a new corporate language based on women differential leadership skills"
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Session: Defining a new corporate language based on women differential leadership skills
In the post covid era women leadership stile and unique characteristics are going to become a critical approach to design a new way of working, collaborate, interact and redesign enterprises around the world. women leadership based on sorority, empathy, collaboration, would be critical to help companies to understand the new way of working and attracting talent.Bio
Senior Vice-President of Strategic Relations and Customer Experience in Avianca Holdings. Responsible of building and developing meaningful relations with global stakeholders such as government officials, media, NGO’s, Customers, Associations, etc. as well as designing the experience and the customer service for Avianca. Ms. Duque is lawyer from Universidad de los Andes in Bogotá and holds an MBA from Inalde Business School. Also holds a Communications Management MSc from Strathclyde University in England and MSc in Public Opinion. She worked in Microsoft Colombia for more than 10 years, as Public Sector Director and Business Segment Director. She has wide experience in regulations for Telecommunications, as she worked in companies such as Telecom, ETB, EPM and performed as Communications’ Vice minister in Colombia. Member of different board of directors such as, Credibanco, Deprisa and OneLink. Passionate about anthropology, digital management, change management and female leadership.